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Terms & Conditions

Terms and Conditions

Effective Date: 03/14/2026

These Terms and Conditions (“Terms”) govern purchases made through the Divergent Lands store and website (the “Store,” “Site,” “we,” “us,” or “our”). By placing an order through this Site, you agree to these Terms.

 

1. Store Purpose

The Store sells physical products related to Divergent Lands™ Trading Card Game, including but not limited to cards, packs, coins, accessories, and related merchandise.

 

2. Eligibility to Purchase

By placing an order, you represent that you are at least the age of majority in your jurisdiction, or that you have permission from a parent or legal guardian to make the purchase.

 

3. Product Descriptions

We make reasonable efforts to describe products accurately. However, product descriptions, images, colors, packaging, and presentation may vary slightly due to screen settings, printing variation, lighting, photography, small-batch production, updates, or other factors.

Product images are for general illustration. Unless expressly stated otherwise, minor differences between photographed items and delivered items do not constitute a defect.

 

4. Product Variation

Because Divergent Lands products may be released in small batches, sample runs, limited runs, or randomized pack formats:

  • card combinations may vary from pack to pack;

  • contents may differ between releases, runs, or batches;

  • duplicate cards may occur unless expressly stated otherwise;

  • packaging and inserts may change over time.

By purchasing, you acknowledge that variation is part of the product format and does not by itself entitle you to a refund, return, or exchange.

 

5. Condition and Minor Imperfections

Some products may be produced, assembled, or packaged in small batches. Minor cosmetic imperfections may occur, including slight edge variation, light surface marks, small print differences, centering variation, minor packaging irregularities, or other non-material differences.

Unless a product is materially damaged, misdescribed, or unusable for its intended purpose, such minor imperfections are not considered defects.

 

6. Limited Releases and Availability

Certain products may be marketed as limited release, limited batch, introductory, sample, or early release items. Availability is not guaranteed. We reserve the right to limit quantities per customer, household, IP address, billing address, shipping address, or order.

We may discontinue products at any time without notice.

 

7. Pricing

All prices are listed in [USD] unless otherwise stated. We reserve the right to change prices at any time prior to acceptance of your order.

If a pricing error, typographical error, inventory error, or product description error occurs, we reserve the right to cancel or refuse any order placed for that product, even if payment has been submitted. If payment has already been processed, we may issue a refund in the amount paid.

 

8. Order Acceptance and Cancellation

Your order is an offer to purchase. We reserve the right, in our sole discretion, to accept, reject, limit, or cancel any order for any lawful reason, including suspected fraud, pricing errors, inventory issues, payment issues, suspected resale abuse, suspicious activity, or violations of these Terms.

An order confirmation does not guarantee acceptance. A contract for sale is formed only when the order is accepted and prepared for fulfillment.

 

9. Payment

Payment must be received and successfully processed before an order is fulfilled. By submitting payment information, you represent that you are authorized to use the payment method provided.

You agree to provide current, complete, and accurate billing and account information.

 

10. Shipping

Orders are shipped to the address provided at checkout. The customer is responsible for ensuring the shipping address is correct before submitting the order.

Estimated processing and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, incorrect addresses, or events beyond our reasonable control.

Risk of loss and title to physical goods pass to the customer upon our delivery of the order to the shipping carrier, unless otherwise required by law.

 

11. Lost, Delayed, or Returned Packages

If a package is lost, delayed, marked delivered but not received, refused, unclaimed, or returned due to an incorrect or incomplete address provided by the customer, we reserve the right to require additional shipping charges before reshipment.

We are not responsible for carrier errors, porch theft, mail theft, forwarding issues, or delivery problems occurring after transfer to the carrier, except as required by law.

 

12. Returns, Refunds, and Exchanges

All sales are subject to our posted return policy, if any. If no separate return policy is posted, then sales are final except where required by law.

We may refuse returns, refunds, or exchanges for reasons including but not limited to:

  • buyer’s change of mind;

  • dissatisfaction with randomized or varying contents;

  • duplicate cards;

  • minor cosmetic imperfections typical of small-batch production;

  • opened, used, altered, or damaged products not caused by us.

If a product arrives materially damaged or materially different from what was ordered, you must contact us within [48 hours] of delivery with your order number and clear photo evidence.

 

13. Preorders and Future Releases

If we offer preorder, advance sale, or future release items, any release dates are estimates only and may change. We are not liable for schedule changes, development delays, manufacturing delays, or release adjustments.

We reserve the right to modify, delay, substitute, or cancel unreleased products and provide a refund where appropriate.

 

14. Intellectual Property

All content on this Site and all Divergent Lands products, including but not limited to names, logos, marks, card designs, artwork, packaging, text, graphics, game mechanics to the extent protected by law, layout, and related materials, are owned by us or used with permission and are protected by applicable intellectual property laws.

No part of the Site or products may be copied, reproduced, distributed, republished, uploaded, posted, displayed, sold, exploited, or used for commercial purposes without prior written permission.

Purchase of a product does not transfer any intellectual property rights.

 

15. No Commercial Reproduction or Redistribution

Products sold through this Store are for personal use unless expressly agreed otherwise in writing. You may not reproduce, scan, redistribute, commercially exploit, or manufacture copies of our products, packaging, or included materials without written authorization.

 

16. User Conduct

You agree not to use the Site to engage in unlawful, fraudulent, abusive, infringing, or harmful conduct. We reserve the right to block access, cancel orders, or restrict service where misuse is suspected.

 

17. Disclaimer of Warranties

To the maximum extent permitted by law, the Site and all products are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not guarantee uninterrupted Site access, error-free operation, or that the products will meet every customer expectation beyond the product description.

 

18. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, loss of data, loss of goodwill, loss of opportunity, or business interruption, arising out of or relating to the Site, the products, or these Terms.

To the fullest extent permitted by law, our total liability for any claim relating to a purchase shall not exceed the amount actually paid by the customer for the specific product giving rise to the claim.

 

19. Indemnification

You agree to indemnify, defend, and hold harmless Divergent Lands, its owner, operators, affiliates, contractors, and representatives from and against claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your misuse of the Site, your breach of these Terms, your violation of any law, or your infringement of any rights of another person or entity.

 

20. Force Majeure

We are not responsible for any delay, failure, or interruption caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, supply shortages, utility failure, carrier disruption, epidemic, pandemic, government action, cyberattack, or platform outages.

 

21. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to conflict of law principles.

 

22. Venue

Any dispute arising out of or relating to these Terms or any purchase from the Store shall be brought exclusively in the state or federal courts located in Hartford County, Connecticut, and you consent to that jurisdiction and venue, unless otherwise required by law.

 

23. Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain in full force and effect.

 

24. No Waiver

Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or any other rights.

 

25. Changes to These Terms

We reserve the right to update or modify these Terms at any time. The version posted on the Site at the time of purchase will govern that purchase.

 

26. Contact

For customer service questions regarding an order, contact: divergentlands@gmail.com

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