
Return Policy
Return Policy
We want every customer to have a positive experience with Divergent Lands™ Trading Card Game products.
Because these packs contain collectible game cards, returns are handled with the following guidelines.
Returns
Returns are accepted within 14 days of delivery if the item arrives damaged or significantly different from the listing description.
To request a return, please contact us by email at: divergentlands@gmail.com, with a description of the issue and photos if applicable.
Card Condition
Divergent Lands cards may show minor cosmetic imperfections due to small-batch production, packaging, and handling. These variations may include slight edge differences, light surface marks, or small printing variations.
Such minor imperfections do not affect game-play and are not considered defects.
Pack Variation
Card combinations may vary from pack to pack. Because of this, returns cannot be accepted based on the specific cards received.
Non-Returnable Situations
Returns cannot be accepted for:
-
buyer’s change of mind
-
dissatisfaction with card combinations
-
minor cosmetic imperfections typical of small-batch production
Damaged Items
If your item arrives damaged in transit, please contact us within 48 hours of delivery, and we will work with you to resolve the issue.
