Privacy Policy

Effective Date: 03/14/2026

Divergent Lands (“we,” “us,” “our,” or the “Site”) respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing products from our store.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.

By using the Site, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our Site or place an order, we may collect certain information, including:

Personal Information

Information you voluntarily provide, such as:

name
billing address
shipping address
email address
phone number (if provided)
payment information (processed through secure third-party processors)

Order Information

Information related to purchases, including:

products ordered
transaction details
order history
shipping information

Technical Information

When you visit the Site, we may automatically collect limited technical data such as:

IP address
browser type
device type
pages visited
referral sources
general location data (such as country or region)

This information helps us operate and improve the Site.

2. How We Use Your Information

We may use collected information to:

process and fulfill orders
communicate about orders or customer support
send transactional emails such as order confirmations or shipping updates
operate and maintain the website
improve our products and services
detect and prevent fraud or abuse
comply with legal obligations

We do not sell personal information to third parties.

3. Payment Processing

Payments are processed through secure third-party payment providers. We do not store full credit card information on our servers.

Payment providers may collect and process payment information according to their own privacy policies.

4. Sharing of Information

We only share information when necessary to operate the business, including with:

Service Providers

Trusted partners that assist with operations such as:

payment processing
shipping and delivery
website hosting
fraud prevention
analytics

These providers receive only the information required to perform their services.

Legal Compliance

We may disclose information if required to:

comply with law or legal process
enforce our Terms and Conditions
protect our rights, property, or safety

5. Cookies and Tracking

The Site may use cookies or similar technologies to:

maintain website functionality
remember preferences
analyze website usage
improve user experience

You may disable cookies through your browser settings, though some features of the Site may not function properly.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

7. Data Retention

We retain personal information only as long as reasonably necessary for:

fulfilling orders
maintaining business records
complying with legal obligations
resolving disputes

8. Children's Privacy

The Site is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that such information has been collected, we will take reasonable steps to delete it.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including the ability to:

request access to personal data we hold
request corrections to inaccurate information
request deletion of personal data where applicable

Requests may be submitted using the contact information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The version posted on the Site at the time of your visit will apply.

12. Contact

For questions about this Privacy Policy or your personal information, please contact: divergentlands@gmail.com